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    Form Calculation still not working

    Asked by sunflowertravelwichita on October 26, 2016 at 09:37 AM

    David was kind enough to help me yesterday. The form he submitted as a test went through and calculated. I've now had another form submitted without calculation...

     

    Page URL:
    https://form.jotform.com/62156114322141

    Screenshot
    form calculation another form another Without
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    JotForm Support

    Answered by Welvin on October 26, 2016 at 12:19 PM

    I made an adjustment in the calculation settings (read only and ignore hidden fields) and tested your form after, the calculation result is there now so I think that resolves the problem. If you have embedded the form, I would suggest getting our iframe embed method:

    https://www.jotform.com/help/148-Getting-the-Form-iFrame-Code

    The iframe should prevent any possible conflict on your website that's causing the issue in the calculation. Please let us know if the issue persists.