What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I can't access our account.

    Asked by Michelle Allbee  on October 26, 2016 at 09:54 AM

    We had a previous user, Aubri Nwowjieski with Key Energy Services, that created an account with JotForm. She has since left the company and we would like to continue our membership but are not sure what the username and password are.

    Can you assist with providing or changing that information so that we can renew the subscription?


    Thank you!

    Michelle Allbee

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    JotForm Support

    Answered by david on October 26, 2016 at 12:09 PM

    The username for the account associated with the form you reference is "keyenergyservices".  The email address for password reset purposes is "marketing@keyenergy.com".  If you need further assistance recovering the account, let us know and we will be happy to help.