What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Forms can be viewed directly from their URL:
Forms work in nearly all recent web browsers. Depending on what web browser you are using, you should be able to view forms without issue even though you are on a much older version of windows.
Well, they were emailed a .key file but no instruction on setup.
What needs to happen with the .KEY file so they can see their data?
I believe you are referring to using encrypted forms. The following guide should have all the information you need, including how to upload the encryption key:
How do we decrypt the text in the submissions panel to see it?
If your forms are encrypted you will be asked to upload your private key
As soon as you do so, It will show the success message