What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Can't Upload files in Chrome

    Asked by EvandroVieira on October 26, 2016 at 12:35 PM

    Hi Guys,


    Most of our customers can´t upload the files in Chrome.

    We´ve made several tests with them and the only solution we´ve found is sending the files via Mozilla.


    Is that correct? Can you find a solution?




    Page URL:

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    JotForm Support

    Answered by BDAVID on October 26, 2016 at 03:18 PM

    What type of file are you trying to upload? Make sure it is allowed: https://www.jotform.com/help/29-How-to-Change-the-Allowed-File-Types-Extensions-in-the-Upload-Field 

    Let us know if you need more help.