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  • Profile Image

    Can't Upload files in Chrome

    Asked by EvandroVieira on October 26, 2016 at 12:35 PM

    Hi Guys,

     

    Most of our customers can´t upload the files in Chrome.

    We´ve made several tests with them and the only solution we´ve found is sending the files via Mozilla.

     

    Is that correct? Can you find a solution?

     

    Thanks,

    Evandro

    Page URL:
    https://form.jotform.com/62834813964970?id=16200&amp;rz20=ClickLab%20M<br/>arketing%20Digital%20Cient%C3%ADfico%20Ltda&amp;cnpj21=03.845.584/0001<br/>-94&amp;valor=1323,96&amp;

    Screenshot
    in can't can can't upload
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    JotForm Support

    Answered by BDAVID on October 26, 2016 at 03:18 PM

    What type of file are you trying to upload? Make sure it is allowed: https://www.jotform.com/help/29-How-to-Change-the-Allowed-File-Types-Extensions-in-the-Upload-Field 

    Let us know if you need more help.