What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Why my forms are disabled?

    Asked by ericguttormson on October 26, 2016 at 12:54 PM

    All of my forms say "Form not Found. This form is disabled".

    Can you help me fix this?

    Page URL:
    https://form.jotform.com/62994602603155

    My Forms all form is disabled all of my forms
  • Profile Image
    JotForm Support

    Answered by Nik_C on October 26, 2016 at 03:51 PM

    I checked your account and it was autosuspended because of our anti-phishing system that detects suspicious forms and disables accounts. 

    I checked the suspicious form and problem is in these fields:

    It is against our Terms of use to create login forms meaning collecting usernames and passwords on a form.

    I removed those fields so please check your form and refrain of putting them back or your account will be auto suspended again.

    If you have further questions please let us know.

    Thank you!