What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    How to use Assignment Rule in Zoho integration with JotForm?

    Asked by securenetwork on October 26, 2016 at 01:26 PM


    I emailed in before with a question about integrating a jotform with ZOHO crm. So there is a feature in ZOHO CRM that allows the data of a form submission to go to an "Assignment Rule". This allows for the feature of assigning web-form leads to different sales reps in a round-robin fashion. There is a Lead Assignment Rule ID which must be passed as part of it's own field instead of within the "Owner" field which I have now. Is there a way to get this set up on your end?



  • Profile Image
    JotForm Support

    Answered by Kiran on October 26, 2016 at 04:33 PM

    If you are referring to the fields in the Zoho CRM, unfortunately, it is not possible to edit anything with the integration from our end apart from the settings available in the integration wizard. With the integration, the form submission will be sent to Zoho CRM. If you have a workflow set in your Zoho CRM account, you may trigger it from JotForm by enabling the Workflow option.

    Hope this information helps! Let us know if you are referring something different. We will be happy to help.