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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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    Why my upload field is throwing error while attaching file?

    Asked by gzarin on October 26, 2016 at 01:58 PM

    Every few days our form stops accepting documents to upload. When a document is selected a red box appears around the button and doesn't attach. The work around is to remove and re-add the dropbox integration however it reappears every day or two. Any ideas?

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    JotForm Support

    Answered by Nik_C on October 26, 2016 at 04:50 PM

    We're sorry for this inconvenience.

    Our developers did some changes on upload field which could cause that error. I did some necessary actions on your account so it should work fine now. I did several tests on your form and didn't encounter any error.

    Please check and let us know if you face any problem.

    Thank you!