What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Are deleted files permanently deleted?

    Asked by AxMann on October 26, 2016 at 02:48 PM

    Hi,
    If I delete a submission from my JotForm account is the data (including any documents uploaded with that submission) permanently deleted? Or could those uploaded files still find themselves on backup servers, trashcans or similar?
    Axel

    Page URL:
    https://form.jotformeu.com/62986248651367

    JotForm style uploaded files find
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    JotForm Support

    Answered by Jan on October 26, 2016 at 05:39 PM

    The deleted files will be inaccessible. It will be deleted from our servers as well. Please take note that deleting a form submission data is irreversible.

    Please check this guide: How-to-Delete-Form-Submission-Data

    Hope that helps. If you have any questions, let us know. Thank you.