Are deleted files permanently deleted?

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    Asked on October 26, 2016 at 02:48 PM

    If I delete a submission from my JotForm account is the data (including any documents uploaded with that submission) permanently deleted? Or could those uploaded files still find themselves on backup servers, trashcans or similar?

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    Answered on October 26, 2016 at 05:39 PM

    The deleted files will be inaccessible. It will be deleted from our servers as well. Please take note that deleting a form submission data is irreversible.

    Please check this guide: How-to-Delete-Form-Submission-Data

    Hope that helps. If you have any questions, let us know. Thank you.