What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    How can I send a mass message to my participants?

    Asked by Kim on October 26, 2016 at 03:46 PM

    I need to send information attachments to all my participants.

    mass message mass mailing bulk mail
  • Profile Image
    JotForm Support

    Answered by Mike on October 26, 2016 at 07:23 PM

    We do not have built-in option for mass mailing, so you will need to use some 3rd party tool.

    Note, that you can download a list of your participants in Excel/CSV format.

    How to Download Form Submissions as Excel/CSV/PDF

    For example, you might try a MailChimp email marketing service. The MailChimp is free for up to 2,000 subscribers and up to 12,000 emails per month.

    If you need any further assistance, please let us know.