How can I increase the size limit for my uploads?

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    Asked on October 26, 2016 at 03:52 PM



    I have an online application for my international students and when they upload their transcripts, these documents often exceed the file size allotment.  How can I increase the file size allotment to at least 10MB?


    Many thanks...BTW I love Jotform Support Team.  You all have answered many questions from me and made my life easier!!!

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    Answered on October 26, 2016 at 07:19 PM

    Hello @ChelseaRose, thanks for the warm feedback, we truly appreciate it and we love to help :)

    To change the Upload Size Limit, just click/highlight the Upload Field on your Form Builder > then click the Max File Size menu at the top like so:

    Complete guide: Changing-the-upload-size-limit 

    In your case, since you aim to allow file sizes of up to 10MB, you would enter 10240 (KB) on that section.