What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How can I increase the size limit for my uploads?

    Asked by ChelseaRose on October 26, 2016 at 03:52 PM



    I have an online application for my international students and when they upload their transcripts, these documents often exceed the file size allotment.  How can I increase the file size allotment to at least 10MB?


    Many thanks...BTW I love Jotform Support Team.  You all have answered many questions from me and made my life easier!!!

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    JotForm Support

    Answered by Jim_R on October 26, 2016 at 07:19 PM

    Hello @ChelseaRose, thanks for the warm feedback, we truly appreciate it and we love to help :)

    To change the Upload Size Limit, just click/highlight the Upload Field on your Form Builder > then click the Max File Size menu at the top like so:

    Complete guide: Changing-the-upload-size-limit 

    In your case, since you aim to allow file sizes of up to 10MB, you would enter 10240 (KB) on that section.