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ChelseaRoseAsked on October 26, 2016 at 3:52 PM
Hello
I have an online application for my international students and when they upload their transcripts, these documents often exceed the file size allotment. How can I increase the file size allotment to at least 10MB?
Many thanks...BTW I love Jotform Support Team. You all have answered many questions from me and made my life easier!!!
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Support_Management Jotform SupportReplied on October 26, 2016 at 7:19 PM
Hello @ChelseaRose, thanks for the warm feedback, we truly appreciate it and we love to help :)
To change the Upload Size Limit, just click/highlight the Upload Field on your Form Builder > then click the Max File Size menu at the top like so:
Complete guide: Changing-the-upload-size-limit
In your case, since you aim to allow file sizes of up to 10MB, you would enter 10240 (KB) on that section.