- EniemAsked on October 26, 2016 at 03:59 PM
When Exporting to PDF from the My Forms page, I select Create PDF from the More dropdown however nothing happens after that besides a tan "working" bar that appears above my forms. Am I missing a step to export to PDF?Page URL:
- JotForm SupportBDAVIDAnswered on October 26, 2016 at 07:48 PM
The problem reproduces on my end too:
I have escalated this to our second level, you will be updated via this thread when this gets fixed.
- JotForm UI DeveloperberilAnswered on October 27, 2016 at 04:52 AM
The issue should be fixed now. Could you also test it on your side? If the issue still persists, please let us know.
- EniemAnswered on October 27, 2016 at 10:48 AM
The issue has been resolved, Thank you.
- paulnugentAnswered on February 10, 2017 at 01:12 PM
I'm having the same problem.
- JotForm SupportKevin_GAnswered on February 10, 2017 at 02:23 PM
I have tested the form in your account and was able to download it as PDF:
Could you please try downloading your PDF form from another web browser?
We will be glad to help you.