What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Form is not loading on shopify store

    Asked by dhfjay on October 26, 2016 at 04:13 PM

    I am trying to embed form into shopify store

    I followed the directions, and when I look to open page just a black box appears

    Page URL:

  • Profile Image
    JotForm Support

    Answered by Mike on October 26, 2016 at 08:22 PM

    The standard JS embed code is most likely not compatible with your website.

    Please try an iFrame embed code instead.

    Getting the form iFrame code

    Thank you.