What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    How to make a field required?

    Asked by becca718 on October 26, 2016 at 04:39 PM



    I want the user to be forced to click on an image selection before they move to the next page.  



    One more issue - When I click the checkbox for "Addiitonal Package" The new text boxes pop up.  THen I select cm or inches and the "weight" field shows up.


    However, when I unclick the first "Additional Package" check box, all of the textboxes dissapear as they should except the one for "weight" that is supposed to hide when the "Additiojnal Package" box is unchecked.  


    Thanks guys fyou are awesome for sonctantly helping me!

    - B

  • Profile Image
    JotForm Support

    Answered by Kevin_G on October 26, 2016 at 09:01 PM

    To force your users to make a selection on the first page of your form before to continue, please click on the field and then on the down arrow icon, there you will find the require field option:

    Your second question has been moved to another thread, it can be found on this link: https://www.jotform.com/answers/972857 

    We will assist you on that thread as soon as possible. 

  • Profile Image

    Answered by becca718 on October 27, 2016 at 08:44 AM
    You guys are awesome and SOOOO fast!
    Can you tell me why my calculation on the "Weight" (both kg and lbs)
    stopped working?

    Sent with Mailtrack

  • Profile Image
    JotForm Support

    Answered by candy on October 27, 2016 at 08:49 AM


    I've opened a new thread as it is another question. We are going to answer your question in this link below in order to assist better: