What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How can I cancel my premium subscription?

    Asked by mosaic4nations on May 05, 2012 at 10:09 PM

    I no longer need the premium subscription, however when I click cancel and am redirected to the plimus login site, I am told that my login information is incorrect...I am told that my username and email are incorrect...even though it is the username on my receipts and the email which all communication has been sent to.  Please direct me in how to have this resolved ASAP!!!!


    Thank You

    Katrina Neil