What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Error when publishing my form

    Asked by summitrose90 on October 26, 2016 at 06:32 PM

    I received the following warning when I published my form on my website.

     

    �2 Warnings
    Form LOCATIONS Form is configured with an email address of darian.kanius@gmail.com, which does not match the server name darmodymgt.com. Some hosting providers refuse to send emails from email addresses on different hosts. If submitting your form does not send email as expected, change the first email address listed in your Muse form to an address on darmodymgt.com and try again.

    Please advise where this is so that I can fix the error.  I certainly do not want any email address showing up anywhere that is not affiliated with my company.

    Also, I do not want jotform to appear on my form for the user.

    Regards,

    Tammy Darmody

    Emails JotForm name different
  • Profile Image
    JotForm Support

    Answered by Kevin_G on October 26, 2016 at 11:56 PM

    Where are you receiving that error message? 

    Is it showing in the JotForm publish wizard? 

    I have checked your form and the email address related to your form is this one j**s@d********t.com so the email address you're provided is not currently related to your form nor your account. 

    May be also that you've already changed it, but as far as I know there is not a problem using different email addresses in your forms. 

    Please provide us more details about where this error appeared, we will be glad to help you.