Why did I lose my forms?

  • chanll
    Asked on October 26, 2016 at 6:46 PM

    Dear Sir / Madam

     

    Please kindly help me to fix that I lose all my form. Thank

    My accout name : chanll@cfs.edu.hk

    LL.Chan

    Jotform Thread 972762 Screenshot
  • Kevin Support Team Lead
    Replied on October 27, 2016 at 12:32 AM

    Apologies for the inconveniences this may have caused to you. 

    However, I have just checked your account and I can see you've 43 forms so far: 

    Why did I lose my forms?  Image 1 Screenshot 20

    Maybe you were not logged in when you checked on your end, could you please check and confirm us that you can see all your forms now? 

    We'll wait for your response.