What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    PayPal Pro donations with visa won't process

    Asked by CYO on October 26, 2016 at 08:40 PM

    using paypal pro form and paypal works but donations with visa don't process




    Page URL:

  • Profile Image
    JotForm Support

    Answered by owen on October 27, 2016 at 03:34 AM


    Unfortunately, the screenshot you provided is not visible. Please upload your image by following the little guide here:

    1. Click on Insert/Edit image button

    2. Click on the "Upload" button


    3. Click on Choose File and look in your local folders.

    4. Click on Submit

    When we are able to see what is going on we can investigate the issue further.

    We will be waiting for your response.