What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    How to delete a chart on the Visual Report builder?

    Asked by dweinapple on October 27, 2016 at 03:52 AM

    I tried to add a field that i KNEW was not an accepted field (ie it was a text box), the chart widget was created, but there's no way to delete it from the report and I had to start all over.   If there is a way to delete a mistake like this, please let me know.  

     

  • Profile Image
    JotForm Support

    Answered by Chriistian on October 27, 2016 at 04:14 AM

    It should be possible to delete the selected chart by clicking the X button on the top right. Although based on your screenshot it looks like the options are not visible when the chart has no data. I did some tests on my end and I was able to replicate the issue.

    After several tests, I was able to remove it by saving the report then reloading the page again. Please try the same on your end and let us know if the issue still persists.

    Regards.

  • Profile Image

    Answered by Devora Weinapple  on October 27, 2016 at 04:52 AM

    Thanks.   I cloned the report, noticed that the widget did have a red x on the clone.  So I deleted the widget and then deleted the original report.   I know not to try to chart subjective (text box) data.

  • Profile Image
    JotForm Support

    Answered by Chriistian on October 27, 2016 at 05:06 AM

    You should still be able to chart data from a Textbox field. However, the field needs to already have data inside them, otherwise you would receive the "No Data Available" message as seen on your screenshot.

    Below is an example of a textbox with data inside them.

    If you need further assistance, please let us know.
    Thank you.

  • Profile Image

    Answered by Devora Weinapple  on October 27, 2016 at 12:17 PM

    Just to test it, I tried to do a visual chart on a text box field, and that's when it showed no data available.  All our scaling and ranking fields are required fields, but the text box fields were not.   Hm- maybe that's why?  I'll try to chart a filled text box and see how that would appear.   For now, I'm putting those in a separate table chart...

  • Profile Image
    JotForm Support

    Answered by Kevin_G on October 27, 2016 at 01:41 PM

    Please give it a try and let us know.

    Also, just to ensure it works I have tested it on my end and I can confirm what my colleague Christian said above, Text Boxes can be included in a chart, but they will only show if there is submitted info on them. 

    Screenshots: 

  • Profile Image

    Answered by dweinapple on October 27, 2016 at 03:26 PM

    But that doesn't show what was typed into the text box.

  • Profile Image
    JotForm Support

    Answered by Kevin_G on October 27, 2016 at 04:39 PM

    Yes, it shows what you've typed in the Text Box, what happens is that I entered "1" in my submissions, I have not entered "Submission 1" and "Submission 2", you can see my visual report here: https://www.jotform.com/report/63006071945048 

     Here is the link to my testing form so you can submit it with your text, refresh the report and you will notice it shows the typed text: https://form.jotform.com/63005338690959