How to delete a chart on the Visual Report builder?

  • dweinapple
    Asked on October 27, 2016 at 3:52 AM

    I tried to add a field that i KNEW was not an accepted field (ie it was a text box), the chart widget was created, but there's no way to delete it from the report and I had to start all over.   If there is a way to delete a mistake like this, please let me know.  

     

    How to delete a chart on the Visual Report builder? Image 1 Screenshot 20

  • Chriistian Jotform Support
    Replied on October 27, 2016 at 4:14 AM

    It should be possible to delete the selected chart by clicking the X button on the top right. Although based on your screenshot it looks like the options are not visible when the chart has no data. I did some tests on my end and I was able to replicate the issue.

    How to delete a chart on the Visual Report builder? Image 1 Screenshot 30

    After several tests, I was able to remove it by saving the report then reloading the page again. Please try the same on your end and let us know if the issue still persists.

    How to delete a chart on the Visual Report builder? Image 2 Screenshot 41

    Regards.

  • Devora Weinapple
    Replied on October 27, 2016 at 4:52 AM

    Thanks.   I cloned the report, noticed that the widget did have a red x on the clone.  So I deleted the widget and then deleted the original report.   I know not to try to chart subjective (text box) data.

  • Chriistian Jotform Support
    Replied on October 27, 2016 at 5:06 AM

    You should still be able to chart data from a Textbox field. However, the field needs to already have data inside them, otherwise you would receive the "No Data Available" message as seen on your screenshot.

    Below is an example of a textbox with data inside them.

    How to delete a chart on the Visual Report builder? Image 1 Screenshot 20

    If you need further assistance, please let us know.
    Thank you.

  • Devora Weinapple
    Replied on October 27, 2016 at 12:17 PM

    Just to test it, I tried to do a visual chart on a text box field, and that's when it showed no data available.  All our scaling and ranking fields are required fields, but the text box fields were not.   Hm- maybe that's why?  I'll try to chart a filled text box and see how that would appear.   For now, I'm putting those in a separate table chart...

  • Kevin Support Team Lead
    Replied on October 27, 2016 at 1:41 PM

    Please give it a try and let us know.

    Also, just to ensure it works I have tested it on my end and I can confirm what my colleague Christian said above, Text Boxes can be included in a chart, but they will only show if there is submitted info on them. 

    Screenshots: 

    How to delete a chart on the Visual Report builder? Image 1 Screenshot 30

    How to delete a chart on the Visual Report builder? Image 2 Screenshot 41

  • dweinapple
    Replied on October 27, 2016 at 3:26 PM

    But that doesn't show what was typed into the text box.

  • Kevin Support Team Lead
    Replied on October 27, 2016 at 4:39 PM

    Yes, it shows what you've typed in the Text Box, what happens is that I entered "1" in my submissions, I have not entered "Submission 1" and "Submission 2", you can see my visual report here: https://www.jotform.com/report/63006071945048 

     Here is the link to my testing form so you can submit it with your text, refresh the report and you will notice it shows the typed text: https://form.jotform.com/63005338690959