Unable to embed form to Facebook using the "Add Jotform Tab"

  • craftlabph
    Asked on October 27, 2016 at 8:46 AM

    Hello!

     

    I don't know why nothing's happening when I click the "Add Jotform Tab". I already cleared my cache. Please help.

     

    Thanks!

    Page URL: https://form.jotform.me/craftlabph/orderform
  • Jan
    Replied on October 27, 2016 at 9:56 AM

    Are you referring to the "Add JotForm Tab" button in the Publish wizard?

    Unable to embed form to Facebook using the Add Jotform Tab Image 1 Screenshot 20

    Once you click that button, a window pop-up wherein you need to enter your Facebook credentials. It is possible that the pop-up is being blocked by your browser.

    1. Please try using another browser just to check if it will work.
    2. Disable the browser's pop-up blocker.
    3. Disable browser add-ons or browser extensions like Adblock.

    I will clear your form cache so that your forms will be refreshed from our servers.

    Hope that helps. Thank you.

  • craftlabph
    Replied on October 30, 2016 at 1:24 AM

    Thank you. It worked! :)

  • Jan
    Replied on October 30, 2016 at 8:12 AM

    Glad to hear that. If you need further help, let us know. Thank you.