What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Unable to embed form to Facebook using the "Add Jotform Tab"

    Asked by craftlabph on October 27, 2016 at 08:46 AM

    Hello!

     

    I don't know why nothing's happening when I click the "Add Jotform Tab". I already cleared my cache. Please help.

     

    Thanks!

    Page URL:
    https://form.jotform.me/craftlabph/orderform

    JotForm form to facebook unable to embed Jotform tab
  • Profile Image
    JotForm Support

    Answered by Jan on October 27, 2016 at 09:56 AM

    Are you referring to the "Add JotForm Tab" button in the Publish wizard?

    Once you click that button, a window pop-up wherein you need to enter your Facebook credentials. It is possible that the pop-up is being blocked by your browser.

    1. Please try using another browser just to check if it will work.
    2. Disable the browser's pop-up blocker.
    3. Disable browser add-ons or browser extensions like Adblock.

    I will clear your form cache so that your forms will be refreshed from our servers.

    Hope that helps. Thank you.

  • Profile Image

    Answered by craftlabph on October 30, 2016 at 01:24 AM

    Thank you. It worked! :)

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    JotForm Support

    Answered by Jan on October 30, 2016 at 08:12 AM

    Glad to hear that. If you need further help, let us know. Thank you.