What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    I am entering the username and password I used in the past but can't get in now.

    Asked by Ann Baldwin  on October 27, 2016 at 10:38 AM

    I am entering the username and password I used in the past but can't get in now. We are at the end of the semester and I REALLY need to be able to retrieve this data quickly!

    Page URL:
    Ican'tgettothewebpage

    can't can by and retrieve in end
  • Profile Image
    JotForm Support

    Answered by candy on October 27, 2016 at 11:20 AM

    Hello Ann,

    Could you please give us one of these information below related to your account: 

    the form URL

    username

    user email

    So that, We will be able to help you. 

    Waiting for your response.

    Thanks.

  • Profile Image

    Answered by Ann Baldwin  on October 27, 2016 at 11:44 AM
    Ann.baldwin@belmont.edu
    ...
  • Profile Image
    JotForm Support

    Answered by candy on October 27, 2016 at 11:49 AM

    Seems like you do not have any form.

    Information needed to reset your password has been sent to your email address Ann.baldwin@belmont.edu

    Please check your email Ann.baldwin@belmont.edu and follow the instructions.

    Thanks.