What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Delegated user accidentally deleted all entries in a form

    Asked by CDPHENSB on October 27, 2016 at 10:47 AM

    Hi,

    One of my delegated users accidentally deleted all entries in one of my forms this morning. Is there a restore function or does JotForm have a way to find a backup? Ideally we'd be able to retrieve at least all spreadsheet date from Oct. 1 to today.

    Thanks,

    Linda

    Page URL:
    https://form.jotform.com/60537375529968

    all accidentally accidentally deleted in
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    JotForm Support

    Answered by John_Benson on October 27, 2016 at 12:37 PM

    Unfortunately, there's no way to restore the deleted submissions. The system will ask again for a confirmation after pressing the delete button.

    However, you can check your account Email History from October 1, 2016. Here's a guide, it should help you: http://www.jotform.com/help/293-How-to-view-all-your-form-Email-History

    Once you find all the emails that were sent to you and then use our Import Data app to add them into the submissions panel again. Please take note that the Import Data App only accepts CSV or Excel files

    Hope that helps. Let us know if you need further help. Thank you.