What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    It is possible to password protect the submissions for one of my forms?

    Asked by AnimalCareSanctuary on October 27, 2016 at 03:51 PM
    My Forms Submissions password protect protect
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    JotForm Support

    Answered by Jim_R on October 27, 2016 at 07:34 PM

    Sadly, there's no way to password protect submissions. Also, it's worth noting that only you as the account owner will have access to your Submissions Page. No one will be able to see your Submissions Page not unless you share your JotForm credentials with them.

    I also took the initiative of checking your account and confirmed you don't have any Subusers added. This means that no one else can view your Submissions Page except you.

    In case you're referring to something else or we misunderstood your question, then give us more info so we can better assist you.

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    Answered by Julie on October 28, 2016 at 08:54 AM

    That answers my question.  If I were to setup a subuser account, would that give the subuser their own account and access to their forms only?

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    JotForm Support

    Answered by Kevin_G on October 28, 2016 at 10:42 AM

    If you set up a sub-user account then you may decide what this sub-user can do with your forms, you decide which forms to share with it, if the sub-user is allowed to edit the form or if the sub-user is allowed to view the submissions.

    Sub-users can still create forms, but all the forms will be created under your account or the main account, if you want to allow them to create forms in their own account they will need to have one or more forms created prior to be added as sub-users.

    Here're more  details about how to share forms with a sub-user account and more info about it: How-to-share-forms-with-a-sub-account-user