What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How can i cancel my subscrition?

    Asked by RogerMarfe on October 27, 2016 at 05:30 PM
    cancel subscription storage plan Starter plan downgrade
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    JotForm Support

    Answered by Mike_G on October 27, 2016 at 09:54 PM

    To cancel your subscription, you can go to the billing section of your account page.

    https://www.jotform.com/myaccount/billing

    Click the downgrade button under the Starter plan to downgrade your account to free.

    Let us know if you have any further questions or if you have other concerns. Thank you.