What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    "Form not found. This form is disabled" error

    Asked by twotd on October 27, 2016 at 06:21 PM

    Hi - i just made an online agreement form and i get a form not found / form disabled error.

    I searched through the forums and see other people have had this issue with the phishing filter - my form does not ask for passwords or collect money ... 

    just basic info.

    the form is: https://form.jotform.com/63006826737156

    Could someone please help? 

    thanks!

  • Profile Image
    JotForm Support

    Answered by jonathan on October 27, 2016 at 10:41 PM

    The Phishing detector had auto suspended the form and account due to suspected phishing form. But I manually reviewed the account and form and I see it was not a phishing form account.

    I have fixed the issue now and reactivated your account and form.

    You may check by logging at https://www.jotform.com/login

    Let us know if you require further assistance.