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  • Profile Image

    How do I replace the email where JotForms are being sent to?

    Asked by ACGAaustralia on October 27, 2016 at 07:15 PM

    Hi,

     

    I had amended our Jotform, to be sent through to mail@acga.com.au.

    However they are now coming through to a departed employee's email: joanna@acga.com.au.

     

    I cannot see Joannna's email listed in our profile, so I do not know what is causing this.

     

    Can you please help?

     

    Genevre Becker

    Administration

    Australian Commercial Galleries Association

    genevre@acga.com.au

    +61 3 9521 7300

    Screenshot
    email sent old email old email address
  • Profile Image
    JotForm Support

    Answered by liyam on October 27, 2016 at 11:26 PM

    Hello Genevre,

    The email address joanna@acga.com.au is set on the form's email notification settings. You can change it to your preferred email address by following the steps from this guide: https://www.jotform.com/help/41-How-to-find-and-change-the-email-address-used-for-notification-email

    IF you have questions, please let us know.

    Thanks.

  • Profile Image

    Answered by ACGAaustralia on October 28, 2016 at 12:44 AM
    Hi,

    Brilliant, all fixed now, thank you for your help.


    Warm regards,
    Genèvre Becker
    Administrator

    Australian Commercial Galleries Association (ACGA)
    2-4 Carlton Street
    Prahran VIC 3181
    T: +61 3 9521 7300
    E: mail@acga.com.au
    W: www.acga.com.au

    Office Hours: Wednesday & Fridays, 8am-4pm



    ...
  • Profile Image
    JotForm Support

    Answered by liyam on October 28, 2016 at 01:47 AM

    You are very much welcome, Genèvre :)

    Feel free to let us know if you have other questions or concerns!