Completed Forms not being emailed

  • Profile Image
    jayyoung
    Asked on October 27, 2016 at 08:22 PM

    2 Questions:

    After a form is sumitted, it is not being emailed to the address I have entered.

     

    Also. I made an edit to an already published form but I don't see then new survey questions when I open the form on my device.

    Thanks for your help.

     

  • Profile Image
    liyam
    Answered on October 28, 2016 at 12:19 AM

    Hello,

    I have checked your email history and it seems to be working fine as per your last form submission:

     

    You can also review your email history by following the steps from this guide: https://www.jotform.com/help/293-How-to-View-All-Your-Form-Email-History 

    Regarding your survey form's update, have you tried refreshing again your browser if it reflects after? If not, can you check your form again on the form builder if the information you've added are there?

    Thanks.