Form is not saving.

  • cljclj
    Demandé le 27 octobre 2016 à 21:22

    BONJOUR,

    impossible de sauvegarder moi aussi. Et ma femme aussi (autre ordinateur, même connexion WIFI).

    J'ai perdu déjà 45 minutes de travail et je ne sais pas comment sauvegarder... Ca tourne dans le vide. Form is not saving Screenshot 20

    A l'aide !!!

     

    :-)

     

    merci.

  • Chriistian Jotform Support
    Répondu le 27 octobre 2016 à 21:34

    I checked your form on my end and it seems like I am able to save it successfully.

    Form is not saving Screenshot 20

    May I ask which browser were you using when you encountered the issue? It might be possible that you were logged out of your account which is why you weren't able to save it properly. It could also be due to having the form builder open in multiple tabs.

    Please try clearing your form cache and your browser cache and save the form again. You can also check your form's revision history to check the edits that you have made on the form: How to view form revision history

    If the issue persists, please let us know.
    Regards.

  • cljclj
    Répondu le 28 octobre 2016 à 10:15

    Bonjour,

    J'ai bien fait tout ce que vous m'aviez dit de faire, j'ai essayé avec Safari et Chrome (MAC), mais les sauvegardes ne se font pas toujours... Quelque fois, oui... Souvent, non.

    Help ;-)

     

  • David Jotform Support
    Répondu le 28 octobre 2016 à 12:11

    I also checked your form and was able to save changes without issue.  I would recommend saving your form more frequently to ensure the session is not timing out or something of that nature.  As far as I can tell though, your form and all others should be saving properly at this time.