- CONSUELO GAINZARAIN MARQUINEZAsked on October 28, 2016 at 03:39 AM
DAR DE BAJA MI CUENTA POR FAVOR ME HAN COBRADO MAS DE 10 EUROS SIN HACER DESCARGAS.
This is a re-post of a comment on How to Downgrade Subscription Back to Free Account
- JotForm SupportChriistianAnswered on October 28, 2016 at 04:36 AM
If I understand correctly, you want to downgrade your account back to free and get a refund of the payment? I checked your email address mariaconsuelo.gainzarain@***.eus but there doesn't seem to be an account connected to that address.
Can you please provide us with your account username or give us a link to one of your forms so we can check the account further. I will wait for your response. Thank you.