My current plan was downgraded! How can I get him back?

  • Profile Image
    pleymo455
    Asked on October 28, 2016 at 07:34 AM

    Hello!

    2016/10/13 I bought "Silver" plan and today I had a message "Downgrade scheduled for October 28th, 2016. For now I'm out of form views and submission storage. So, why my plan was downgraded and how can I get him back?

     

    Please help!

  • Profile Image
    Charlie
    Answered on October 28, 2016 at 09:35 AM

    I believe this is a duplicate thread and I have answered your inquiry earlier on this link: https://www.jotform.com/answers/959484. Just in case you missed it, you can simply upgrade to a paid subscription again by following this guide: https://www.jotform.com/help/331-How-to-Upgrade-My-Account