What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    What happens when views limit is reached?

    Asked by michiferreol on October 28, 2016 at 08:45 AM

    I asked for clarification surrounding form views but was sent the link to your guide. That did not answer my question of 

     

    1) what do form visitors see when I'm over my form view limit

    2) does this mean visitors are not able to complete my form

    form views views limit reached
  • Profile Image
    JotForm Support

    Answered by Nik_C on October 28, 2016 at 10:31 AM

    My apologies. I'll try to provide you with more details:

    1) what do form visitors see when I'm over my form view limit

    When you are over any limit of your Account, views included, your account is marked as 'overlimit' that means that whoever tries to access your forms will see this message:

    And that will be shown to them until the next reset, which happens on every first of the month or until you upgrade.

    2) does this mean visitors are not able to complete my form

    Yes, as shown above, your visitors will not be able to access the form, therefore they will not be able to submit it as well.

    If you have further questions regarding form views, please let us know. 

    Thank you!