What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Need help to get back in because my old email address is locked

    Asked by Kristina  on October 28, 2016 at 09:15 AM

    Hi, I have an account kristina@margaretasmode.se - I tried to change that the other day to butik@villa-m.se 

    I changed my password at that time - but now I can't get into my account. 

    I tried to reset by phone but I can't - I know that my phone number is registered - +46 709639675, PLEASE could you help me. I need my sandlist. 

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    JotForm Support

    Answered by Welvin on October 28, 2016 at 11:14 AM

    The given email addresses are not registered with Jotform. I've checked your IP address and found an account with the following information:

    Username: Klaralvskliniken

    Email Address: kristina.sundqvist71@gmail.com

    Is this not correct account?