Need help to get back in because my old email address is locked

  • Kristina
    Asked on October 28, 2016 at 9:15 AM

    Hi, I have an account kristina@margaretasmode.se - I tried to change that the other day to butik@villa-m.se 

    I changed my password at that time - but now I can't get into my account. 

    I tried to reset by phone but I can't - I know that my phone number is registered - +46 709639675, PLEASE could you help me. I need my sandlist. 

  • Welvin Support Team Lead
    Replied on October 28, 2016 at 11:14 AM

    The given email addresses are not registered with Jotform. I've checked your IP address and found an account with the following information:

    Username: Klaralvskliniken

    Email Address: kristina.sundqvist71@gmail.com

    Is this not correct account?