What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Can we still have the option to make the coupon code non-case sensitive?

    Asked by mrrsdrivingschool on October 28, 2016 at 11:14 AM

    I love that you guys are always tweaking and updating. It seems like "less customization" is not a good update. I miss the ability to chose if our coupon codes are case sensitive or not. Please bring that option back immediately!



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    JotForm Support

    Answered by John_Benson on October 28, 2016 at 01:12 PM

    If you're using PayPal as payment tool, the coupon code is case sensitive. Please check our new coupon wizard.

    In the Coupon Setup, click the Edit under Edit Global Coupon Text.

    Here's our updated guide: https://www.jotform.com/help/233-How-To-Add-Coupon-Code-in-the-Payment-Form

    Feel free to contact us again, if you need further assistance. Thank you.