The form doesn't work after modifying

  • sahanna15
    Asked on October 28, 2016 at 11:15 AM

    Hi,

    it seems the registration form doesn't work when I change something in it. 

     

    Thank you!

    Anna

  • Kevin Support Team Lead
    Replied on October 28, 2016 at 1:00 PM

    I have just checked this form http://www.jotform.me/form/62352582307454 and I was able to successfully submit it.

    Which specific change are you applying to your form? 

    Are you adding an integration or a widget? 

    Please provide us more details about it, we will be glad to further check it for you. 

  • sahanna15
    Replied on October 28, 2016 at 1:04 PM

    Hello! Thank you! I am talking about this form  https://form.jotform.me/62902330130440. When subscribers want to send it it says no available slots, although there are two left.

     

    Thank you!

  • David JotForm Support
    Replied on October 28, 2016 at 3:11 PM

    I checked your form and there are currently 2 available slots:

    The form doesnt work after modifying Image 1 Screenshot 20

    Is this showing differently on your end?  Let us know and we will be happy to have another look.

  • sahanna15
    Replied on October 28, 2016 at 3:31 PM

    It shows that way, but when you fill it and want to send, it says sorry there aren't available slots left

  • David JotForm Support
    Replied on October 28, 2016 at 4:51 PM

    If the total available was updated but the labels for those slots were not updated, our system may still be seeing the slot as 1 used out of 1 available.  If you Add a second availability at that time or change the text for the options, they should allow for those options to be selected. 

  • sahanna15
    Replied on November 7, 2016 at 12:33 PM

    Thank you! I found out what is the problem with my form. It just doesn't allow more than 10 submissions. If one person takes all slots it allow, but in total it doesn't allow more than 10 people to submit. What do you think I can do to allow 12 submissions. 

     

  • David JotForm Support
    Replied on November 7, 2016 at 1:36 PM

    While editing your form, click on the "Preferences" tab:

    The form doesnt work after modifying Image 1 Screenshot 20

    From there, increase the submission limit to the new limit.

  • sahanna15
    Replied on November 8, 2016 at 12:07 AM

    Thank you so much! Finally found what is the problem.

  • Nik_C
    Replied on November 8, 2016 at 5:32 AM

    On behalf of my colleague, you're welcome.

    If we can be of any additional assistance please let us know.

    Thank you!