What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    The form doesn't work after modifying

    Asked by sahanna15 on October 28, 2016 at 11:15 AM

    Hi,

    it seems the registration form doesn't work when I change something in it. 

     

    Thank you!

    Anna

    form doesn't work doesn't work after work
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    JotForm Support

    Answered by Kevin_G on October 28, 2016 at 01:00 PM

    I have just checked this form http://www.jotform.me/form/62352582307454 and I was able to successfully submit it.

    Which specific change are you applying to your form? 

    Are you adding an integration or a widget? 

    Please provide us more details about it, we will be glad to further check it for you. 

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    Answered by sahanna15 on October 28, 2016 at 01:04 PM

    Hello! Thank you! I am talking about this form  https://form.jotform.me/62902330130440. When subscribers want to send it it says no available slots, although there are two left.

     

    Thank you!

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    JotForm Support

    Answered by david on October 28, 2016 at 03:11 PM

    I checked your form and there are currently 2 available slots:

    Is this showing differently on your end?  Let us know and we will be happy to have another look.

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    Answered by sahanna15 on October 28, 2016 at 03:31 PM

    It shows that way, but when you fill it and want to send, it says sorry there aren't available slots left

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    JotForm Support

    Answered by david on October 28, 2016 at 04:51 PM

    If the total available was updated but the labels for those slots were not updated, our system may still be seeing the slot as 1 used out of 1 available.  If you Add a second availability at that time or change the text for the options, they should allow for those options to be selected. 

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    Answered by sahanna15 on November 07, 2016 at 12:33 PM

    Thank you! I found out what is the problem with my form. It just doesn't allow more than 10 submissions. If one person takes all slots it allow, but in total it doesn't allow more than 10 people to submit. What do you think I can do to allow 12 submissions. 

     

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    JotForm Support

    Answered by david on November 07, 2016 at 01:36 PM

    While editing your form, click on the "Preferences" tab:

    From there, increase the submission limit to the new limit.

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    Answered by sahanna15 on November 08, 2016 at 12:07 AM

    Thank you so much! Finally found what is the problem.

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    JotForm Support

    Answered by Nik_C on November 08, 2016 at 05:32 AM

    On behalf of my colleague, you're welcome.

    If we can be of any additional assistance please let us know.

    Thank you!