What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    i stooped receiving emails with filled forms

    Asked by rdagan6177 on October 28, 2016 at 11:26 AM

    mu user : rdagan6177

    form: Maryland real estate info

    Emails receiving receiving emails filled
  • Profile Image
    JotForm Support

    Answered by david on October 28, 2016 at 01:04 PM

    I checked our email logs for both of the addresses in your form and both look to be receiving the emails at this time.  Check your spam/junkmail folder to ensure they are not being filtered there.  If they are not, let us know which address is not receiving them or if both are not and we will be happy to have another look.

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    JotForm Support

    Answered by seth on November 02, 2016 at 11:13 AM

    Hello,

    We are having email issues recently. JotForm emails are falling into spam folders of some of the email providers. Could you please check your email spam box? If JotForm emails are there, could you please select all of them and mark them as not spam.

    Thank you very much.

    Regards.