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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    The form builder says that I already have a payment field in the form

    Asked by chiconarayan on October 28, 2016 at 12:17 PM

    i have not been able to even start my first form setup because it says that i already have a payment option which must be deleted before choosing one but i never chose one in the first place - so i deleted that form and started another and have the same issue - but in the meantime i have now apparently used up 2 of my 5 forms and yeti have nothing to show for it. what do i have to do?

     

    Page URL:
    https://www.jotform.com/contact/

    payment option form setup setup start
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    JotForm Support

    Answered by Welvin on October 28, 2016 at 02:12 PM

    You seem to be using a form from the template gallery. You actually have Paypal in the form. It's the field that is labeled "Products":

    You can simply edit this payment integration or remove it to start a new.

    As for the form, you can delete the other and purged it from the trash to free up the limit.