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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I can not get into our account AGAIN.

    Asked by Nancy Darcy  on October 28, 2016 at 12:41 PM

    I can not get into our account AGAIN.      See previous problem below. I have been using the officemanager log on and now NOTHING.! The screen is just frozen  -- 2nd day in a row and I have work to do.

    I" checked your email address transactioncoordinator@dalesnyder.net but it looks like there is no account in our records with that email address. However, I did find an account connected to the email address officemanager@teamdrivenrealestate.com. The account's username is TransactionCoordinator. Please try logging in to your account using that username to see if that is the correct one.

    If that is not the account that you are using, please provide us with a link to one of your forms so we can check and see which account owns the form. I will wait for your response.
    Regards."

    Page URL:
    https://www.jotform.com/contact/

    can problem style size font
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    JotForm Support

    Answered by david on October 28, 2016 at 02:18 PM

    I responded in your other thread here:

    https://www.jotform.com/answers/974678-I-can-not-get-into-our-account-AGAIN-#1

    If you have further questions, let us know via that thread and we will be happy to assist you further.