I can't figure out my login credentials

  • Profile Image
    Daniel Sadek 
    Asked on October 28, 2016 at 01:11 PM

    Hello JotForm, I hope that your day is going well.

    I was wondering if you can help me with an issue that I am facing. Recently, I had one of my web guys create my new website (welendyou.com) and integrate your web form. Normally, the leads were forwarded to me however they have stopped.

    I tired entering all usernames: dan@welendyou.com, leads@welendyou.com, voicemail@welendyou.com, contact@welendyou.com, danielsadek@gmail.com, dan@ecapitalfunding.com to do a password reset and none of these have worked.

    Could you let me know what the username so I can reset my password and see where the leads are going to?

    Thank so much!

    Dan Sadek
    President of WeLendYou

    949.500.0000

     

    PS - Is this how the form is suppose to be come in? Sometime it shows this while other times its more of a standard text email? Also who is wly@weblord.com?? Is somebody getting CC'd on my incoming leads

  • Profile Image
    david
    Answered on October 28, 2016 at 03:33 PM

    I was not able to find any JotForm forms embedded to your webpage.  I was able to find what I believe are your forms in the account "Tunuva01".  This account is associated with the email address "it@weblord.com".  You may need to contact your web guy for access to the account.

    I am going to assume that wly@weblord.com is an email address they set up for your account and the wly stands for We Lend You, your companies' name.

    There are a few forms in that account that have been deleted, the most recent active forms look to be sent to "wly@weblord.com".