What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    I can't figure out my login credentials

    Asked by Daniel Sadek  on October 28, 2016 at 01:11 PM

    Hello JotForm, I hope that your day is going well.

    I was wondering if you can help me with an issue that I am facing. Recently, I had one of my web guys create my new website (welendyou.com) and integrate your web form. Normally, the leads were forwarded to me however they have stopped.

    I tired entering all usernames: dan@welendyou.com, leads@welendyou.com, voicemail@welendyou.com, contact@welendyou.com, danielsadek@gmail.com, dan@ecapitalfunding.com to do a password reset and none of these have worked.

    Could you let me know what the username so I can reset my password and see where the leads are going to?

    Thank so much!

    Dan Sadek
    President of WeLendYou

    949.500.0000

     

    PS - Is this how the form is suppose to be come in? Sometime it shows this while other times its more of a standard text email? Also who is wly@weblord.com?? Is somebody getting CC'd on my incoming leads

    Page URL:
    http://www.welendyou.com

    Screenshot
    login credentials can't can web form JotForm text email create
  • Profile Image
    JotForm Support

    Answered by david on October 28, 2016 at 03:33 PM

    I was not able to find any JotForm forms embedded to your webpage.  I was able to find what I believe are your forms in the account "Tunuva01".  This account is associated with the email address "it@weblord.com".  You may need to contact your web guy for access to the account.

    I am going to assume that wly@weblord.com is an email address they set up for your account and the wly stands for We Lend You, your companies' name.

    There are a few forms in that account that have been deleted, the most recent active forms look to be sent to "wly@weblord.com".