What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Can I have multiple users on my account?

    Asked by BatchBakehouse on October 28, 2016 at 01:23 PM

    If yes, how to add? And also, does everyone have the same permissions? Ideally, we'd like some of our staff to be able to go in and see our entries, but not be able to edit the form.

    My Account can can i same and in how
  • Profile Image
    JotForm Support

    Answered by Jan on October 28, 2016 at 03:40 PM

    Yes, you can create a sub-user account in order to share your forms. A sub-user can view the submissions and edit the form depending on the set permissions.

    For the Free plan, you can only have 1 sub-user account. If you need more than 1 sub-user, you need to upgrade your account. Please check our pricing page for more information.

    Please refer to this detailed guide: https://www.jotform.com/help/232-How-to-share-forms-with-a-sub-account-user.

    If you have any questions, let us know. Thank you.

  • Profile Image

    Answered by BatchBakehouse on November 02, 2016 at 04:53 PM

    Thanks so much for your help!

  • Profile Image
    JotForm Support

    Answered by Jan on November 02, 2016 at 06:03 PM

    Glad I can help. If you need further help, let us know. Thank you.