Forms Disabled??

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    BGGRAPHICS
    Asked on October 28, 2016 at 01:49 PM

    We had 2 of our forms disabled and we did NOT turn these off. Can you please tell me if there was a glitch that caused this, or do we need to be concerned about someone hacking into our sites to turn these off??

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    david
    Answered on October 28, 2016 at 04:31 PM

    I checked your forms and they look to be active at this time.  None of our staff have accessed your account since June of this year, no forms were disabled at that time.  If there was not activity with your forms for quite some time, they may have been set to dormant. 

    If you believe someone may have access to your account that should not, change your password to ensure they no longer have access.

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    BGGRAPHICS
    Answered on October 28, 2016 at 05:44 PM
    Yes I turned them back on today after I found them to be OFF.
    I will take your advice and change my password. Thank you!
    Brian Badger
    VP of MIH
    P 281.353.1972
    F 832.518.2316
    Skype: graphixology
    www.Graphixology.com
    Studio Hours: M - F / 9a to 6p
    ...
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    Mike_G
    Answered on October 29, 2016 at 07:06 AM

    On behalf of my colleague, David, you're most welcome.

    Please feel free to contact us again anytime should you have any other questions or concerns. 

    Thank you.

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    seref36
    Answered on October 29, 2016 at 09:30 AM

    Help My Problem Please

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    Mike_G
    Answered on October 29, 2016 at 11:13 AM

    @seref36

    I have moved your concern to a new thread. We believe that we can better assist our users if there will be a separate thread for each question they have.

    Please click this link to go to the new thread.

    Thank you.

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    BGGRAPHICS
    Answered on October 29, 2016 at 02:44 PM
    I think you may have me confused with someone else named David.
    Brian Badger
    VP of MIH
    P 281.353.1972
    F 832.518.2316
    Skype: graphixology
    www.Graphixology.com
    Studio Hours: M - F / 9a to 6p
    ...
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    John_Benson
    Answered on October 29, 2016 at 06:06 PM

    I think Mike_G was referring to our colleague (david). Our apologies, Brian. 

    If you need anything else, feel free to contact us again. Enjoy the rest of your weekend.