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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Deleting old form submissions

    Asked by huntleighusa on October 28, 2016 at 02:08 PM

    Hi. I have a question about storage space. I'm being told that I am almost out of storage and need to upgrade my plan. My question is... once a form has been submitted and the information has been sent from Jotform to the recipient, do I need to keep the submission in Jotform or can it be deleted? I understand that I will no longer have a record of it in the Jotform database but, as I said, the form will already have been sent to the recipient.

    Thank you!

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    JotForm Support

    Answered by Jan on October 28, 2016 at 05:24 PM

    For the Free plan, you only have 100MB storage space. You need to delete the submissions with attachments in order to clear your upload space. 

    It actually depends if you want to store the submissions in your account. However, please take note that deleting the submission is irreversible. It means that once you delete it, you cannot recover it anymore.

    I would suggest you take advantage our integration with Google Spreadsheet, Google Drive or Dropbox. You can also export your data in the Account Data section.

    Hope that helps. Thank you.