What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Custom Auto-Responder Based Off Form Response

    Asked by RCPublicAffairs on May 07, 2012 at 10:25 AM

    Hello

     

    If there anyway to send an auto-responder based off of the selection a person makes in the form? For example, I want to attend the training on Tuesday, I will receieve an auto-responder with the log-in/call-in information for Tuesday. NOT the information for Thursday, because I didn't select that session.

     

    Thank you!

  • Profile Image

    Answered by pinoytech on May 07, 2012 at 10:43 AM

    Yes, that is possible using Conditional Logic on Forms were you can create a condition of your form that if the user select (ex. Tuesday) it will automatically send a notification on that user.

    Hoep this help. If you need further assistance, feel free to contact us again anytime.

    Thank you for using JotForm!

  • Profile Image

    Answered by RCPublicAffairs on May 07, 2012 at 10:55 AM

    Pinoytech,

    Thanks for the quick response. I went to go use conditional logic, but it seems that you can only specify an email and not use the person who is filling out the forms email. Is there something I am missing?

    Thanks.

    Joe

  • Profile Image

    Answered by pinoytech on May 07, 2012 at 12:34 PM

    Sorry for the late response. Can you provide us your form URL for further assistance. 

    Thank you!

  • Profile Image

    Answered by RCPublicAffairs on May 07, 2012 at 03:54 PM

    Here is the form link. http://jotformpro.com/form/21235041989960

    I would like the choice the person picks for "Select A Session" to promopt a specific auto-responder email based off the selection with this sessions information. 

    Thank you.

  • Profile Image

    Answered by pinoytech on May 07, 2012 at 04:08 PM

    Can you make a test on your form now if the condition the Autoresponder is working properly. Kindly check also Autoresponder if the information I put is correct. 

    User guide on creating a form autoresponder: http://www.jotform.com/help/26-Creating-a-Form-Autoresponder

    Thank you!

  • Profile Image

    Answered by RCPublicAffairs on May 08, 2012 at 09:44 AM

    I am not seeing what you did. I am trying to get the specific auto-responder to respond to the person, not to me.

    Thanks!

  • Profile Image

    Answered by pinoytech on May 08, 2012 at 10:36 AM

    I think the Autoresponder is working. After the user successfully submitted his/her submission you will be notified. If the user select one among the choices of "Select A Session" he/she will be received and email/notified.

    As you can see on your condition, I set the condition that "If Select A Session field Equals to Monday, June 4 & Wednesday, June 6 from 2:00 - 4:00 p.m. EST Then Send Public Affairs Confirmation to the user. In other way, the user will not be received and email/notified if he/she choice the second option wich is Monday, June 18 & Wednesday, June 20 from 2:00 - 4:00 p.m.EST because of the condition.

    Hope this clarifies you regarding to the Autoresponder and the condition.

    Thank you!