- JotForm SupportBDAVIDAnswered on October 28, 2016 at 06:30 PM
You need to reset the password, click on the "Forgot password?" link when you attempt to login, and enter your username, the reset instructions will be sent to your email address "firstname.lastname@example.org".
Make sure to check the spam folder if you do not see the email in the inbox.
Let us know if you need more help.