JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
You need to reset the password, click on the "Forgot password?" link when you attempt to login, and enter your username, the reset instructions will be sent to your email address "firstname.lastname@example.org".
Make sure to check the spam folder if you do not see the email in the inbox.
Let us know if you need more help.