What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Stripe Error

    Asked by edithmatlock on October 28, 2016 at 03:03 PM

    Hi,

    How do I fix this. The stripe dropdown gives me Months, not numbers.

    Page URL:
    http://www.carmelstream.org/th_event/webinar-silence-mary/

    JotForm uploads png www
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    JotForm Support

    Answered by John_Benson on October 28, 2016 at 07:10 PM

    Hello,

    I cloned your form and I was able to replicate the problem. Here's my solution, please remove the "$" in the suggested amount. There's no need to put it because it is already in USD by default. This should fixed the issue. 

    Hope that helps. If you need further assistance, feel free to contact us again. We'll be happy to help you.

  • Profile Image

    Answered by edithmatlock on October 28, 2016 at 08:55 PM

    Yes that fixed it!

    Thanks,

    Steve

     

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    JotForm Support

    Answered by John_Benson on October 29, 2016 at 12:51 AM

    My pleasure, Steve. :)

    If you have any other concerns or question, open a new thread. We'll be glad to help you.