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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Square Integration: Can it email/text a receipt to customer?

    Asked by dgsloves on October 28, 2016 at 03:27 PM

    Square integration:

    Can it email/text a receipt to customer upon payment processing?




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    JotForm Support

    Answered by Mike on October 28, 2016 at 08:57 PM

    It seems that Square does support Automatic Receipts, and also our integration is able to pick up customer's email address if you have it on form.

    However, I cannot confirm if the receipts are emailed or not for our integration. A ticket has been forwarded to our developers in order to check this.

    We will let you know once we have any updates.

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    JotForm Support

    Answered by NeilVicente on October 31, 2016 at 06:22 AM

    Hi David,

    Our square integration picks up the value of the first email address field found on your form. If the transactions goes through successfully, Square will send a receipt to your customer via email.

    If you have any other questions or concerns, please do let us know.