What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Paypal Wizard: Unable to edit payment/product info/coupon codes

    Asked by envisionmasteringstudios on October 28, 2016 at 03:29 PM

    Unable to edit payment/product info / coupon codes, HELP! No longer allows me to make any changes. What's the deal?

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    JotForm Support

    Answered by Jim_R on October 28, 2016 at 09:11 PM

    Hello, I cloned your form and fiddled around with the Paypal Payment Integration. I can change the payment/product/coupon codes just fine. Here's how it looked like from my perspective.

    I cleared your Form Cache just in case (you may do that too), so please give it another try and let us know if the issue persists.