What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Will I be charged every month for one year?

    Asked by maxxparts on October 28, 2016 at 03:30 PM

    hi i chose to upgrade for 19,9/month ..will i be charged every month for one year? or can i cancel it after 2 months lets say..

    thank you in advance?

    for 2 months months OR thank
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    JotForm Support

    Answered by Kevin_G on October 28, 2016 at 09:01 PM

    You will be charged until you decide to cancel your subscription, for example, if you decide to downgrade two months later you will need to do it once you've been charged for  the second month so your account will be scheduled to downgrade, but it will not occur until the next billing date.

    This is also stated on our pricing page: 

    Cancel Anytime

    JotForm is a recurring subscription service. You may upgrade or downgrade your service at any time. To change your subscription level, visit your billing page and select your new plan. To shut down your account and delete all of your information, please email support@jotform.com with “Cancel My Account” in the subject line.

    Hope this helps. 

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    Answered by maxxparts on October 28, 2016 at 09:44 PM
    Ok thank you very much!! Your reply helps a lot!
    Στις Σάββατο, 29 Οκτωβρίοbr/> 2016, ο χρήστης JotForm
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