16 number only

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    Transcendmarketing
    Asked on October 28, 2016 at 03:59 PM

    Can I set up a fill in for only 16 numbers? no more and no less?

    example: I have account number that must require 16 numbers but some people make a mistake and only fill in 15 sometimes.

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    Mike_G
    Answered on October 29, 2016 at 01:36 AM

    I see that you are using Number for the Account Number field in your form. 

    May I suggest you use a Textbox instead and set an Input Mask?

    https://www.jotform.com/help/381-Getting-Started-with-the-basics-of-Input-Masking

    This way, your respondents will be forced to enter 16 digits for the account number field. An error will be displayed if they fail to do so.

    I hope this helps. Let us know if you need any further assistance. Thank you.