How can I make sure that I am getting all my repair requests and rental applications?

  • sandylim
    Asked on October 28, 2016 at 4:13 PM

    I think I have missed getting some of the rental applications and repair requests this month? How do I make sure I have received them all?
    Thank you!

  • Mike_G JotForm Support
    Replied on October 29, 2016 at 2:31 AM

    Apologies for any inconvenience. However, upon checking the email history of your account. I have not found any record showing failed email attempts to the email address set as recipients of your form's email notifications.

    https://www.jotform.com/help/293-How-to-View-All-Your-Form-Email-History

    To prevent any bouncing related issues, please refer to this guide:

    http://www.jotform.com/help/208-How-to-setup-email-alerts-to-prevent-email-bouncing-related-issues

    Thank you.

  • Mike_G JotForm Support
    Replied on October 29, 2016 at 1:51 PM

    By the way, just a follow-up, can you check and make sure you're not getting the email notification also in your Spam or Junk folders?

     

    We will wait for your response. Thank you.