What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    How can I make sure that I am getting all my repair requests and rental applications?

    Asked by sandylim on October 28, 2016 at 04:13 PM

    I think I have missed getting some of the rental applications and repair requests this month? How do I make sure I have received them all?
    Thank you!

  • Profile Image
    JotForm Support

    Answered by Mike_G on October 29, 2016 at 02:31 AM

    Apologies for any inconvenience. However, upon checking the email history of your account. I have not found any record showing failed email attempts to the email address set as recipients of your form's email notifications.


    To prevent any bouncing related issues, please refer to this guide:


    Thank you.

  • Profile Image
    JotForm Support

    Answered by Mike_G on October 29, 2016 at 01:51 PM

    By the way, just a follow-up, can you check and make sure you're not getting the email notification also in your Spam or Junk folders?


    We will wait for your response. Thank you.