Oops! Invalid refresh token

  • RockCity
    Asked on October 28, 2016 at 8:09 PM
  • Ashwin JotForm Support
    Replied on October 29, 2016 at 10:05 AM

    Hello RockCity,

    With which form you are having this issue with? I did test your last edited form #62391167586869 and did not find any issue with that. I was able to submit your form successfully and it did not show any error message. Please check the screenshot below:

    Oops! Invalid refresh token   Image 1 Screenshot 20

     

    I would suggest you to please test your form again and get back to us if the issue persists.

    Thank you!

  • RockCity
    Replied on October 29, 2016 at 6:44 PM
    Awesome thanks for looking into it, it seem that the link between infusionsoft and jotform has failed. I can seem to integrate them again?
    Each time I try to complete this task it just thinks, I did disable it yesterday to try to repair the issue, thanks so much for looking into it.
    Awesome service...
    ?Adam Wolfe
    General Manager | 0423 660 305
    Rock City Building Group Pty Ltd
    Office: 9553 7270






    ...
  • Elton Support Team Lead
    Replied on October 30, 2016 at 8:11 AM

    Great! Thanks for letting us know.

    If you come across any issues again, just let us know.

    Regards!

  • RockCity
    Replied on October 30, 2016 at 4:44 PM
    Are you able to look at the integration as I can not seem to re link it.
    I had this issue with someone from infusionsoft while on a training, I will need it to work or we will be unable to use jot form?
    ?Adam Wolfe
    General Manager | 0423 660 305
    Rock City Building Group Pty Ltd
    Office: 9553 7270






    ...
  • David JotForm Support Manager
    Replied on October 30, 2016 at 6:39 PM

    I just tested the Infusionsoft integration, and integrated without an issue:

    Oops! Invalid refresh token   Image 1 Screenshot 20

    Please try using a different browser.