What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Oops! Invalid refresh token

    Asked by RockCity on October 28, 2016 at 08:09 PM
    Page URL:
    Oops!Invalidrefreshtoken

    token refresh token
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    JotForm Support

    Answered by ashwin_d on October 29, 2016 at 10:05 AM

    Hello RockCity,

    With which form you are having this issue with? I did test your last edited form #62391167586869 and did not find any issue with that. I was able to submit your form successfully and it did not show any error message. Please check the screenshot below:

     

    I would suggest you to please test your form again and get back to us if the issue persists.

    Thank you!

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    Answered by RockCity on October 29, 2016 at 06:44 PM
    Awesome thanks for looking into it, it seem that the link between infusionsoft and jotform has failed. I can seem to integrate them again?
    Each time I try to complete this task it just thinks, I did disable it yesterday to try to repair the issue, thanks so much for looking into it.
    Awesome service...
    ?Adam Wolfe
    General Manager | 0423 660 305
    Rock City Building Group Pty Ltd
    Office: 9553 7270






    ...
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    JotForm Support

    Answered by EltonCris on October 30, 2016 at 08:11 AM

    Great! Thanks for letting us know.

    If you come across any issues again, just let us know.

    Regards!

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    Answered by RockCity on October 30, 2016 at 04:44 PM
    Are you able to look at the integration as I can not seem to re link it.
    I had this issue with someone from infusionsoft while on a training, I will need it to work or we will be unable to use jot form?
    ?Adam Wolfe
    General Manager | 0423 660 305
    Rock City Building Group Pty Ltd
    Office: 9553 7270






    ...
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    JotForm Support

    Answered by BDAVID on October 30, 2016 at 06:39 PM

    I just tested the Infusionsoft integration, and integrated without an issue:

    Please try using a different browser.